Council Telephone Satisfaction Survey
West Dunbartonshire Council has been undertaking a monthly survey of resident satisfaction since 2013. The telephone based survey asks a representative sample of residents about their satisfaction with the Council overall and with specific service areas.
225 residents are surveyed every quarter and these responses are used by services to plan improvement in their area. The most recent quarterly and annual results are provided below:
2024/25
2023/24
- 2023/24 Annual Report
- January - March 2024
- October - December 2023
- July - September 2023
- April - June 2023
2022/23
- 2022/23 Annual Report
- January - March 2023
- October - December 2022
- July - September 2022
- April - June 2022
2021/22
- 2021/22 Annual Report
- January - March 2022
- October - December 2021
- July - September 2021
- April - June 2021