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BSL Council Services Accessibility

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Housing Services Performance Information

Housing Services Performance Information

The Scottish Government's Social Housing Charter came into force in April 2012. The Charter sets out the standards and outcomes that landlords should be achieving for their tenants and other customers.

 

Housing Complaints and Serious Concerns

Information on complaints and serious concerns relating to Housing and Community Safety

Service Standards

Housing Service Standards.

Tenants Satisfaction Survey

How you feel about the services the council provides.

Charter Performance Report 2022/23

Report published for tenants and other customers

Scottish Housing Regulators Landlord Report for West Dunbartonshire Council

Report published by Scottish Housing Regulator.

The Scottish Housing Regulator's guide for tenants and service users

A guide for tenants and service users titled 'How we Regulate'

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